Privacy Policy

Effective Date: 2th February 2026
Website: Valentine-Day.Shop
Contact Email: sky@valentine-day.shop


1. Introduction

Valentine-Day.Shop respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By accessing our website or placing an order, you consent to the collection, use, and disclosure of your personal data as described in this policy.


2. Personal Data We Collect

We may collect personal data that you voluntarily provide, including but not limited to:

  • Full name

  • Email address

  • Contact number

  • Delivery and billing address

  • Order details and purchase history

  • Payment-related information (processed securely by third-party providers)

  • Communications sent to us via email or contact forms

We do not store full credit card details on our servers.


3. How We Use Your Personal Data

Your personal data may be used for the following purposes:

  • Processing and fulfilling orders

  • Arranging delivery of purchased products

  • Communicating with you regarding orders, refunds, or inquiries

  • Providing customer support

  • Improving our products, services, and website

  • Complying with legal and regulatory obligations

We only collect and use personal data that is reasonably necessary for business operations.


4. Disclosure of Personal Data

We may disclose your personal data only when necessary, including to:

  • Delivery and logistics partners

  • Payment service providers

  • Website hosting and technical service providers

  • Government authorities where required by law

We do not sell, rent, or trade your personal data to third parties.


5. Data Protection & Security

We take reasonable measures to protect your personal data from:

  • Unauthorised access

  • Accidental disclosure

  • Loss or misuse

These measures include administrative, technical, and physical safeguards. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.


6. Data Retention

Personal data will be retained only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Meet legal, accounting, or regulatory requirements

When data is no longer required, it will be securely deleted or anonymised.


7. Access, Correction & Withdrawal of Consent

You may request to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Withdraw consent for the use of your personal data

Requests must be submitted in writing to:

📧 sky@valentine-day.shop

Please note that withdrawing consent may affect our ability to provide services or fulfil orders.


8. Cookies & Website Usage

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse site traffic

  • Enhance user experience

You may disable cookies through your browser settings. Doing so may affect certain website features.


9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites. Users are encouraged to review the privacy policies of those websites separately.


10. Policy Updates

We reserve the right to update or amend this Privacy Policy at any time without prior notice.
The latest version published on our website shall apply.


11. Contact Information

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

📧 sky@valentine-day.shop


12. Compliance with Singapore Law

This Privacy Policy is governed by and interpreted in accordance with the Personal Data Protection Act (PDPA) of Singapore.
Nothing in this policy limits any rights you may have under applicable Singapore law.