Effective Date: 2th February 2026
Website: Valentine-Day.Shop
Contact Email: sky@valentine-day.shop
1. Acceptance of Terms
By accessing, browsing, or placing an order on Valentine-Day.Shop, you agree to be bound by these Terms & Conditions, together with our Refund & Return Policy and any other policies published on our website.
If you do not agree to these terms, please do not place an order.
2. Eligibility to Purchase
By placing an order, you confirm that:
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You are legally capable of entering into a binding contract
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All information provided is accurate, complete, and up to date
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You are authorised to use the payment method provided
We reserve the right to refuse or cancel any order at our discretion.
3. Product Information & Representation
We make every effort to display product descriptions, images, and specifications accurately.
However:
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All products sold are artificial / decorative items, unless explicitly stated otherwise
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Product images are for illustration purposes only
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Minor variations in colour, size, or appearance may occur due to lighting, screen settings, or production differences
Such variations do not constitute defects.
4. Pricing & Payment
4.1 Product Pricing
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All prices are listed in Singapore Dollars (SGD), unless stated otherwise
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Prices are subject to change without prior notice
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The price displayed at checkout is final at the time of purchase
4.2 Special Event & Peak Pricing
Prices may increase during high-demand periods, including but not limited to:
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Valentine’s Day
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Mother’s Day
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Father’s Day
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Festive or promotional peak seasons
Price adjustments reflect increased demand and operational costs. Orders placed during these periods are final, except where required by law.
5. Delivery & Shipping
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Delivery charges are not included in product prices
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Each delivery incurs an additional fixed fee of SGD $20
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Delivery fees are non-refundable under all circumstances
Delivery timelines are estimates and may vary due to external factors beyond our control.
6. Inspection Upon Delivery
Customers must inspect their items immediately upon delivery.
Any issues, including damage or incorrect items, must be reported within 48 hours of receipt. Claims submitted after this timeframe may not be accepted.
7. Refunds, Returns & Replacements
All refunds, returns, and replacements are governed strictly by our Refund & Return Policy, which forms part of these Terms & Conditions.
In summary:
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Refunds are considered only for defective or incorrect items
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Change-of-mind refunds are not accepted
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Delivery fees are non-refundable
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Special event orders are final unless defective
Please refer to the Refund & Return Policy for full details.
8. Order Cancellation
Once an order is confirmed:
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Cancellations are not guaranteed
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Orders in preparation or already dispatched cannot be cancelled
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Delivery fees remain non-refundable
We reserve the right to cancel any order due to stock issues, payment failure, or suspected misuse.
9. Customer Responsibilities
After delivery:
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Responsibility for the product transfers to the customer
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Proper handling and care are required
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Damage caused after delivery does not qualify for refunds or replacements
10. Limitation of Liability
To the fullest extent permitted by law:
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Valentine-Day.Shop shall not be liable for indirect, incidental, or consequential losses
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Liability is limited to the value of the product purchased
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We are not responsible for delays caused by third-party couriers or force majeure events
11. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Valentine-Day.Shop or its licensors.
Unauthorised use, reproduction, or distribution is strictly prohibited.
12. Compliance with Singapore Law
These Terms & Conditions are governed by and construed in accordance with the laws of Singapore, including the Consumer Protection (Fair Trading) Act (CPFTA).
Nothing in these terms is intended to exclude or limit any rights available under applicable Singapore law.
13. Amendments to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice.
The version published on the website at the time of purchase shall apply to your order.
14. Contact Information
For any inquiries, regardless of subject, please contact:
